Handling Difficult Conversations with Employees: What Every Manager Needs to Know Purchase the Handling Difficult Conversations with Employees: What Every Manager Needs to Know Executive Report

Product Details

Pages 21 pgs.
Price $99
Delivery Instant PDF Download

Topics Covered:

  • Language Keys
  • Discipline
  • Negotiation
  • Legal Angles
  • Termination

PBP Executive Reports help time-pressed executives and managers hone and polish critical business skills in under an hour.

Fast-read, actionable, and packed with invaluable strategies, these timely reports help executives and managers improve the performance of their organization.

Special Executive Report

Handling Difficult Conversations with Employees: What Every Manager Needs to Know

Managers everywhere avoid difficult conversations with employees, hoping that the problem will solve itself. Usually, the problem gets worse.

However, many managers have learned techniques to handle these conversations in a way that leave both the manager and employee happy with the result. How do they do it?

Specific Examples of What to Say – and When to Say It

  • 5-part conversation method that gets results
  • Specific questions that soften the blow – and get the message through
  • Words and phrases that will keep you out of legal trouble
  • Termination: The toughest conversation

Be Able to Handle Any Conversation

  • Poor personal hygiene
  • Unacceptable behavior
  • Chronic lateness
  • Excuses and inconsistency
  • "She's making more money than me!?"
  • Inappropriate dress
  • Harassment

Keys to Dealing with "Attitude Problems" and "Rule Breakers"

  • Criticize without trampling egos: The dos and don'ts
  • Eliminate the anxiety of confronting difficult employees
  • Head off negative attitudes – before they spread
  • Keys to delivering hard-hitting messages, without being the "bad guy"

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Price: $99
Delivery: Immediate electronic download (in PDF format)


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