Special Executive Report
Handling Difficult Conversations with Employees: What Every Manager Needs to Know
Managers everywhere avoid difficult conversations with employees, hoping that the problem will solve itself. Usually, the problem gets worse. However, many managers have learned techniques to handle these conversations in a way that leave both the manager and employee happy with the result. How do they do it?
| The Solution: | "Handling Difficult Conversations with Employees: What Every Manager Needs to Know" |
Specific Examples of What to Say — and When to Say It:
- 5-part conversation method that gets results
- Specific questions that soften the blow — and get the message through
- Words and phrases that will keep you out of legal trouble
- Termination: The toughest conversation
Jammed with proven ideas, words and methods, this fast-read executive report delivers actionable tactics you can use today to make difficult conversations a positive for both the company and the employees.
Be able to Handle Any Conversation:
- Poor Personal Hygiene
- Unacceptable behavior
- Chronic lateness
- Excuses and Inconsistency
- "She's making more money than me!?"
- Inappropriate dress
- Harassment
"Handling Difficult Conversations with Employees: What Every Manager Needs to Know" is a clear, no-nonsense plan any manager can use right now to effectively communicate with difficult employees.
Keys to Dealing with "Attitude Problems" and "Rule Breakers":
- Criticize without trampling egos: The dos and don'ts
- Eliminate the anxiety of confronting difficult employees
- Head off negative attitudes — before they spread
- Keys to delivering hard-hitting messages, without being the "bad guy"